Provar
Optimizing Salesforce Testing with Automation

Salesforce is a constantly evolving platform, delivering three major functional releases each year (winter, spring, summer). With each release comes new features that improve the platform’s performance, logic, and usability. Businesses need to continually keep up with such updates and ensure that those are not affecting their existing customizations. As a result, it is essential for Salesforce customers to quickly test those critical updates within their sandbox environments for staying on top of changes and identifying bugs.

Enter Provar. By providing a Salesforce-first automated testing solution, the company helps customers and partners test Salesforce better, faster and deeper in a scalable and repeatable model. “We’ve embedded ourselves in the Salesforce ecosystem from the beginning by sponsoring and presenting at Dreamforce—Salesforce’s biggest autumn conference in San Francisco— since 2014,” says Geraint Waters, the CEO and co-founder of Provar.

As Waters explains, traditional technical solutions for Salesforce testing demand specialists to implement open-source testing frameworks (such as Selenium). The complexity of these coded solutions has been a barrier for some companies to delivering changes faster and catching potential issues before they disrupt their end users. To this end, Provar democratizes Salesforce testing by providing point-and-click technology that is accessible to admins and non-technical testers. Also, due to its code-free approach, different teams can easily use Provar and understand the tests that are being set up and the reports that come out. As a result, there is full transparency around the failures and how they need to be addressed. “Provar is very rapid to set up and start using, as there isn’t a steep learning curve. More importantly, it comes with built-in Salesforce testing intelligence,” says Waters.

Further, Provar’s connectors to other key business applications ensure that test results are delivered to the right team members at the right time. For example, by having a straightforward way to integrate with Slack, Provar can proactively notify a group of users in a Slack channel when a new test run report is available. As such, they can quickly take action to review passes and failures. Additionally, Provar is constantly innovating and adding new features to broaden its appeal for DevOps integration and end-to-end testing, helping it meet the needs of any Salesforce delivery team.

We’re able to meet the Salesforce testing needs of our customers in a forward-thinking manner

Such a unique Salesforce-first approach is backed by the organizational culture that Provar has built over the years. With offices in the US, UK and India, Provar has created an inclusive culture where team members are always willing to help each other learn and grow, stepping across teams and geographies when needed. The company also invests heavily in Salesforce knowledge and Salesforce testing expertise to make their employees unrivalled in their knowledge of the Salesforce market and addressing its testing requirements and challenges. This enables Provar to seamlessly address their customers’ needs.

Recently, one of its customers announced that they had accelerated their delivery cycle x4 with Provar, while another reduced their user-reported errors by 56 percent. Such instances of customer success are underpinned by the company’s exceptionally high support ratings, where public review sites see them averaging 9.6 out of 10 on the quality of support. Undoubtedly, this is an exceptional metric when compared to the 8.8 average for the software testing industry as a whole.

Waters further reflects that despite the unprecedented challenges presented by the COVID-19 pandemic, Provar has seen its best year in 2020. Going forward, the company will be continuing to develop its product and deliver in-demand features, always in line with the rapidly changing Salesforce landscape so that customers can stay ahead of the curve.

Another innovation that Provar is looking forward to is the launch of its new education and accreditation platform, which will enable customers and partners to skill up on Provar easily and quickly. “We’re able to meet the Salesforce testing needs of our customers in a forward-thinking manner. This gives them the confidence that they’ll always get value from their Provar investment, regardless of how Salesforce changes in the future,” concludes Waters.