However, implementing enterprise software systems requires significant input from the personnel that operate the warehouse and other parts of the supply chain on a day-to-day basis. "For teams to effectively communicate on the specifications of critical business processes, they need to be working from a single source," adds Owen. That said, companies need a flexible and agile solution that encourages broader collaboration across domains and acts as an integrator for disparate and siloed functions.
To meet the growing demand for customized, client-centered supply chain consulting expertise, Tryon Solutions is providing end-to-end implementations, upgrades, and optimization services for WMS and other supply chain solutions. Through partnering with customers, the firm enables teams to increase productivity, reduce risk, and optimize operations across their supply chain. One way of doing this is through the implementation of Tryon’s patented continuous testing software, Cycle Test Automation.
Extensive Experience in Supply Chain Management
Tryon Solutions was established in 2009 as a supply chain consulting firm, implementing WMS solutions around the world built by other software OEMs. Josh Owen, Co-founder, and CEO was surprised by the lack of innovation in terms of how enterprise solutions were designed, deployed, tested, and supported. "We wanted to empower organizations to streamline communication more effectively to deploy and support leaner solutions with a higher level of quality and ensure customers reclaim their time," elucidates Owen. In the past decade, the discussion around optimizing supply chains was keeping up with the “Amazon effect” while also chasing cost reductions and keeping customers happy. But, the industry still struggled with missed deadlines and challenging go-lives; customers and careers were on the line. As the current pandemic has demonstrated weaknesses in today's supply chain, leaders will need to find a way to not just stay up to speed, but to change faster than their competition or get left behind altogether.
Companies now must ensure the supply side of their business and distribution network is adaptable as consumer demand and the competition are evolving – the key is to have a holistic systems approach coupled with an implementation and testing strategy that mitigates the risk of moving faster and supports the ever-increasing pace of change required to keep up. As the age of digital transformation continues, companies will need a more consistent and effective way to stay up-to-date faster and with less risk. The idea of the 5-7 year supply chain systems upgrade cycle simply doesn’t work anymore.
We wanted to empower organizations to streamline communication more effectively to deploy and support leaner solutions with a higher quality level and ensure customers reclaim their time
In addition to providing implementation services, Tryon Solutions has used its extensive experience in deploying WMS solutions to develop Cycle Test Automation, a continuous testing software platform which brings confidence to your enterprise system deployments by reducing risk, lost hours, and lost revenue. Cycle is the future of test automation for implementing enterprise solutions, allowing customers to perform volume and regression testing before, during and after major go-live events. While Cycle provides reliable and continuous test automation for technical teams, it also arms non-technical team members with a solution for comprehensive critical business process validation, empowers manual testers, and facilitates realistic and complete performance testing.
To further illustrate the efficacy of Tryon Solutions and Cycle Test Automation, Owen cites a case study where a large distributor was struggling to meet deadlines, running out of budget, and seeking faster testing processes with automation. "The traditional test automation is mostly focused purely on technical solutions and the avoidance of manual script writing, low maintenance, and high-test coverage. However, it often overlooks the users and processes supported by the project," comments Owen. In addition, many test automation solutions focus on testing after the software has been implemented, which leaves room for errors that can end up costing millions of dollars in lost revenue. By implementing Tryon Solutions' testing strategy for regression and volume tests, the client achieved capacity targets regularly surpassing committed SLAs and provided a much needed work-life balance for their teams.
End-to-end Testing Services
"Our Behavior Driven Strategy focuses on identifying and mitigating risk to ensure customers make well-informed and profitable business decisions. We create an ecosystem where businesses can measure or determine an acceptable level of risk, before we help introduce that change into their systems," states Owen. Whether it's implementing a Warehouse Management System at a facility or upgrading the existing system to a newer version—Tryon Solutions helps customers develop and execute a comprehensive test plan to automate testing for the critical and high priority business processes being driven by the software solution. This allows clients to gain confidence and mitigate risk before, during, and after implementing system changes cost effectively.
Tryon Solutions also offers a test automation bundle that includes a library of test scripts to accompany the Cycle testing engine as a means of accelerating client onboarding saving thousands of hours of prep-work during implementation phases and across the life cycle of applying test automation to these enterprise systems. The Bundle is easily extensible for clients to tailor for process variances across multiple sites driving further ROI and lower total cost of ownership. The company provides several services and support options to suit customer needs, including test automation expertise and white-glove deployment services in addition to their traditional solution architecture, development and support services. "We offer our customers the ability to articulate test specifications upfront, rather than waiting until the solutions are constructed to build tests on the back end. This gives users a fantastic jumpstart, and an ongoing foundation to work from," explains Owen.
“Our Behaviour Driven Strategy focuses on identifying and mitigating risk to ensure customers make well-informed and profitable business decisions. We create an ecosystem where businesses can measure or determine an acceptable level of risk and then help introduce that change into their systems”
At a project level, test automation specialists help customers get started by working with customer team members to assess the software system upgrade or changes being introduced, goals and key elements of the customer’s operation. A focus is put on the critical business processes first, to ensure an eye towards ROI is driving decisions for automated test coverage and prioritization. The company offers implementation services or a unique enablement path so customers have the option to run with Cycle on their own. After a test strategy and plan is built, Tryon consultants help clients leverage automated testing within the project process, not just as a bolt-on testing solution at the end of the project. While the bulk of Cycle Test Automation solutions delivered are targeted at reducing risk for major events by automating both regression and volume testing of the platform, many clients are migrating towards a continuous upgrade path rendering the 5-7 year upgrade Cycle a thing of the past.
For the future, Tryon Solutions seeks to help companies adapt in a post-covid world by developing a better approach to accelerating change to their systems through a more holistic and cohesive test automation strategy. From the product perspective, the firm is in the midst of assisting its legacy customers in migrating to the cloud. The pandemic has accelerated changes that have been long coming in the Supply Chain Industry, and Tryon Solutions hopes to assist businesses with keeping up. As it continues to change how Supply Chains operate and consumer expectations continue to rise, Tryon Solutions and Cycle Test Automation hope to empower customers to look forward and realize there is a better way!